It is an online store where you can preview and purchase the memories of your dancers’ performances.
A direct digital download link of your order will immediately be sent to your email. Just a friendly reminder, the download link will only open from a PC or MAC computer. The download link does NOT work on a tablet or a phone.
The direct digital download option allows you to immediately download competition photos and videos to your computer. This option allows you to avoid paying shipping & handling fees associated with physical orders.
By purchasing the photos of an act, you are also receiving all rights to print and disperse them as you choose.
Go to the “Online Store” tab. Next, select the correct event location and studio name. You can then preview and purchase from any of the performances of your choice. Each act that has performed will appear on the screen in numerical order.
Yes. You can preview both the photos and videos. All photos are available to preview, and videos have a 30 second preview.
Photos take approximately one week to upload to our database and website for your viewing pleasure. Therefore, depending on the amount of time that has passed since a competition took place, it might take one week for pictures to be viewable online.
All audio critiques are uploaded online and available in your “Studio Center” on the Tuesday following the end of an event.
Go to the “Online Store” tab. Next, select the correct event location and studio name. You can then preview and purchase from any of the performances of your choice. Each act that has performed will appear on the screen in numerical order. Simply add the desired photos or videos to your cart where you can proceed to checkout and purchase your order.
Go to our website, select the multimedia tab, and Choose the correct location below the Competition pull down menu and click on the Photo/Video Store option in the drop-down menu. Scroll to the bottom right of the page and fill out the RMA (Return Merchandise Authorization) form using your contact and routine information.
Either call the Media Center at (714) 826-8532 or fill out an RMA at our online Photo/Video Store.
Order placed at the competition: On average, it takes between 2-4 weeks to process and ship orders placed at a competition.
The United States Postal Service (USPS) is used for all orders.
It is possible that your order is still being processed if it has been less than 2-4 week since the date of purchase.
If 4 weeks have passed since you placed your order, they may have been lost in the mail, but can easily be replaced. If this is the case, contact our Media Center at (714) 826-8532 or fill out an RMA.
If you did not receive your email in your Inbox folder, please check in the Spam/Junk folders or in the Promotions folders.
Please contact our media center at (714) 826-8532 or fill out an RMA.